Tools for operation, maintenance and support.
Used for network connectivity debugging.
| TCP connect test Input field |
Attempts to establish a connection to the remote on the port specified. If the connection is successfully established, the remote host is considered reachable.
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The network debug tool runs tcpdump with the selected options. Tcpdump intercepts packages sent to or from the selected interface and writes packet information to a debug log file which can be viewed in the System : Logs section.
The most common use of this tool is to debug connection issues with either clients or backend web servers.
| Interface |
The interface to intercept traffic to/from. |
| Packet count |
The number of packets to capture. When the selected number of packets are captured the tool will stop. |
| Source/destination IP Input field |
Limit packet capturing to a specified source / target IP. To debug problems with a backend server enter that servers IP address. To debug client problems enter the IP address of the client. This value is optional.
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| Port Input field |
Limit packet capturing to a specific port number. This value is optional.
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| Verbose | Print less protocol information so output lines are shorter. |
This section allow the system administrator to restart and shutdown Web Security Manager.
| Reboot |
Restarts Web Security Manager. Click on the button to initiate a restart. Reboot takes approximately 2 minutes depending on the hardware configuration. |
| Shutdown |
Shutdown Web Security Manager. Click on the button to initiate a clean shutdown of Web Security Manager™. |
This section allow the system administrator to view detail information about the current Web Security Manager system status. This information is typically intended for support cases.
| Details |
Detailed system information including hardware, network settings and running processes. To get the information, click on the button. You will be prompted to save the file locally on your computer. |
Shows current license information including validity and product type.
| Product name |
Name of the product license. |
| Major version |
Major product version - e.g. 2. |
| Serial number |
Shows the current applied serial number. This information is important when contacting Alert Logic for technical support. |
| Apply new key Input field |
Apply new license key. Allows the system administrator to apply a new license key.
Type in or paste the new license key and click the button for changes to take effect. |